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SkinMed Privacy Policy

Privacy Policy

Who we are

At SkinMed ltd, we’re committed to maintaining trust, transparency and confidence to visitors of our website, and to our customers. We want you to know that SkinMed has never and will not rent, sell or trade any of your data with any other companies or businesses for marketing purposes.

In this Privacy Policy, we’ve detailed when, how and why we collect your personal information. We will do our utmost to protect and encrypt your data and any information, keeping it secure.

Types of data we collect

Website cookies

We aim to make your experience with us as positive and easy as possible and to do so, our website uses cookies. We use cookies to collect information, including information about browsing and purchasing behaviour by people who visit our websites. This includes information about pages viewed, products purchased and the customer journey – helping us provide you with a better overall user experience.

Here’s why we use cookies:

  • If you put your details in the online chat (bottom right), when you return to our websites, it will remember who you so our dedicated customer service team can deal with your queries as fast as possible.
  • For technical purposes essential to effective operation of our websites, particularly in relation to online purchases and navigation of the website.
  • For SkinMed ltd to market specific and relevant communications to you, in relation to the products you’ve purchased or viewed in the form of banner advertising.
  • To allow SkinMed ltd to collect information about your shopping and browsing patterns on our website, including monitoring the success of marketing campaigns.

Want to disable cookies?

If you wish to disable cookies, you absolutely can. You can easily change your website browser settings to reject cookies, it varies in different browsers. Click here to read the guide showing you how to do just that.

Google Analytics

When someone visits one of our websites, we use a third-party service called Google Analytics to collect standard behavioural patterns of users on the website, displaying things like visits to certain pages and sections of the website. This information is processed in a way which does not identify anyone and is fundamentally used to help us improve our services to you. Critically, we do not allow Google to make any attempt to find out the identities of those visiting our websites.

Mailing lists

You can sign up and opt in to our mailing lists by either inputting your email address in one of the sign-up forms on our website or by completing a purchase and checking the box that signs you up. We will send you relevant communications based on the products you’ve purchased.

After inputting your email address into one of the sign-up boxes, you will be sent a further email to explain what you’re subscribing to and asking to confirm your subscription, with links to this Privacy Policy.

Other than the mailing lists, SkinMed® Ltd will use the information you provided when creating your account to get in touch with you regarding your order history, status, payment and deliveries.

We use a third-party provider, MailChimp, to deliver our emails. We gather statistics around email opening and clicks using safe and industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s Privacy Policy.

You can easily unsubscribe at any time or place, all you have to do is click “unsubscribe” at the bottom of an email you receive from us, or to manage your preferences, click “manage your preferences”. You can also contact us to remove you from our mailing lists by emailing info@skinmed.co.uk.

Access to your personal information

Want to change your personal information on our website? No problem. You’re entitled to view, amend or delete the information that we hold. You can do this in the “My Account” section of theskinmedshop.com, email your request to Sara at info@skinmed.co.uk or call us on 0333 247 2474.

Changes to this privacy policy

With the aim of making your experience as positive and your data as secure as possible before, during and after using our website or being a customer of SkinMed® ltd, we will continually review this privacy policy.

  • Date last reviewed & updated: 09:00 18/05/2018
  • Next review due: 01/07/2018

Need anything? Contact us:

Email: info@skinmed.co.uk – Call: 0333 247 247 4 – Online Chat: click here